[SOLVED] HTTP ERROR 500

MikeCMikeC Member
5 mai modifié dans Discussions générales

Hello, I've been trying to install pluxml on a free shared web host service to evaluate it, but no matter what I do, I get a 500 error whenever I try to navigate to install.php. I also set folder permissions to 705 and file permissions to 604 as instructed in the docs. Am I doing something wrong?

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Réponses

  • Hello @MikeC,
    You probably had nothing to do prior running pluxml's installation.
    The doc gives some advise for a few specific hosting.

    If you created an htaccess file dedicated to one of these hosting service but yours, it will go wrong!

    If you keep having issues installing, tell us which hosting service you use and which PhP version is running.

    Welcome


    Cordialement,
    gcyrillus , simple membre du forum et utilisateur de pluxml

    Mon site PluXml: https://re7net.com | Plugins: https://ressources.pluxopolis.net/banque-plugins/index.php?all_versions | demos sur free http://gcyrillus.free.fr/new | Thèmes: tester et télécharger @ https://pluxthemes.com
    Indiquez [RESOLU] dans le titre de votre question une fois le soucis réglè, Merci

  • bazooka07bazooka07 PluXml Lead Developer, Moderator

    Hello,
    Have you access to the log files on this server ?
    You can also create a file "phpinfo.php" on this server and open in your web browser to get more informations with this simple PHP script :

    <?php
    phpinfo();
    
  • MikeCMikeC Member

    This is what the php info file gave to me:

    Your server uses PHP version 8.2.16
    Your website url is xxxxx
    Your document root is /home/vol5_3/infinityfree.com/if0_36475506/htdocs
    PHP memory_limit is 512M
    PHP max_file_size is 20MB
    PHP max_execution_time is 60 seconds

    I am using InfinityFree hosting service. Why did the php info file work, but the install.php file didn't work? Seems strange to me?

  • I just tested and it works fine for me.

    here is what i have on the FTP

    As you can see no need to reset permission nor needs to create a specific .htaccess file.

    online here http://gcyrillus.free.nf/ hosted on infinity with a free account


    Cordialement,
    gcyrillus , simple membre du forum et utilisateur de pluxml

    Mon site PluXml: https://re7net.com | Plugins: https://ressources.pluxopolis.net/banque-plugins/index.php?all_versions | demos sur free http://gcyrillus.free.fr/new | Thèmes: tester et télécharger @ https://pluxthemes.com
    Indiquez [RESOLU] dans le titre de votre question une fois le soucis réglè, Merci

  • MikeCMikeC Member
    5 mai modifié

    Very strange.. I will change the permissions to 644 for files, and 755 for folders and see if it makes any difference. I don't understand why I'm having so much trouble with it.
    Update: No, still doesn't work, I get HTTP Error 500 when I try to go to install.php =(
    I am going to re-download pluxml and upload the package again to see if something was corrupt.

    2nd update: It worked after I re-uploaded the files, yay! :-)

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